Emergency Response Planning Manager
About Brussels Airlines
Brussels Airlines, part of the Lufthansa Group, is the national airline of Belgium with its home base at Brussels Airport.
Our mission is to be the most reliable airline, making everyone feel at home.
We are passionate about what we do, whether it’s on board, in an office, in the hangar or at an airport. Our people are recognized for always going above and beyond and for constantly challenging themselves.
Purpose of the Position: The Emergency Response Planning Manager will ensure crisis and emergency responsiveness for the Air Operator's Certificate (AOC) for any crisis or emergency event within the Lufthansa Group.
Profile: Key Responsibilities:
- Crisis & Emergency Strategy Development
- Identify and analyze potential risks.
- Define strategic objectives.
- Align with Lufthansa Group's C&E policies.
- Collaborate with various business units.
- Liaise with stakeholders and authorities.
- C&E Response Organization Readiness
- Conduct regular gap analyses.
- Update and implement standard operating procedures.
- Train team members on emergency roles.
- Manage C&E response equipment and technology.
- Real Case Management Support
- Brief team on situations.
- Manage Crisis Room operations.
- Coordinate internal and external resources.
- Participate in post-incident reviews.
- C&E Performance Review and Improvement
- Define review scope and objectives.
- Analyze and update standards and procedures.
- Monitor industry best practices.
- C&E Testing and Auditing
- Plan and execute regular C&E tests.
- Support and prepare for C&E audits.
- Ensure compliance with international standards.
- Deputy to Crisis & Emergency Response Manager
- Coordinate response efforts.
- Ensure alignment with strategic objectives and compliance.
Disclaimer: This is a condensed description of the role. There are many more exciting details to discover!
Your Profile:
Required Qualifications:
- Master’s Degree (Emergency & Disaster Management preferred).
- 3 years of relevant experience in aviation or similar industry.
Technical Skills:
- Proficiency in English, Dutch, French.
- Knowledge of Word, Teams, Excel, PowerPoint.
- Experience in C&E tests, gap analysis, and audits (e.g., IOSA).
- General operational knowledge of aviation.
Behavioural Skills:
- Strategic thinking and analytical skills.
- Excellent communication and collaboration abilities.
- Self-motivated and solution-driven.
- Strong organizational and time management skills.
- Interpersonal skills: teamwork, empathy, diplomacy.
- Adaptability to changing circumstances.
What we offer
- A flexible reward plan that allows you to optimize part of your salary
- A flexible work environment focused on activity-based working and home office possibility
- Travel benefits
- Company car (or car allowance and/or public transport subscription)
- Profit sharing
- Group insurance
- Company medical plan (optional)
- Representation & homeworking allowance
- Meal & eco vouchers
- A spot in a very enthusiastic team & a great company to work for
Ready to Take Off? Apply Now!
